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KapscoMoto

Refund, Return & Exchange Policy

Returns & Refund Guidelines

We understand that sometimes a product just isn’t the right fit — and that’s okay. If you’re not fully satisfied with your purchase, we’re happy to offer a refund on new and unused items returned within 30 days of delivery.

Return Guidelines:

  • Items must be unused, in their original packaging, and include all original tags, manuals, and documentation.
  • Once received and inspected, your refund will be issued in full (original shipping charges are non-refundable).

How to Return Your Item

Returning an item is simple:

  1. Carefully repackage your item, including a copy of your order details in the box.
  2. Ship the item to the appropriate return address based on your location (see below).
  3. Once your return is on the way, please email us the tracking number at sales@kapscomoto.com so we can monitor the return and process it promptly.

Customers in the United States

Return Address:
KapscoMoto Inc.
STE E-6420 Inducon Drive W
SE #59162
Sanborn, NY 14132

Customers in Canada

Return Address:
KapscoMoto
410 Finley Ave
Ajax, ON L1S 2E3

A Few Important Notes:A Few Important Notes:

  • Return shipping is the responsibility of the buyer
  • Original shipping charges are non-refundable
  • Unfortunately, we’re unable to provide return shipping labels or schedule pickups on your behalf

Customers in Canada

We’re here to help if you have any questions. Please don’t hesitate to reach out to our team at sales@kapscomoto.com — we’ll be happy to assist you.

Thank you for choosing KapscoMoto!